Kelly Powell Logan
Vice President for Strategic Workforce Development and University Centers
Harrisburg University of Science and Technology
Harrisburg University of Science and Technology
Distinguished Vice President
Governments all over the world are launching digital government programs. But as many have already learned, most of their aspirations and approaches have led to a lot of interesting discussion and rhetoric about government transformation, but little transformation actually taking place. The key to success starts by not trying to boil the ocean of enterprise change but rather focusing on the individual journeys citizens must make in their lives. This requires strong top-down business and IT leadership to drive the changes that government must inevitably make. This session will examine the best practices driving actual digital government results.
This presentation will provide an executive overview of the three levels of Change Management with a specific focus on Organizational Change Management (OCM) – the successful management of change impacting multiple stakeholders resulting from a project or program. It will show why what has historically perceived as the “soft stuff” is in actuality a critical disciplined methodology whose inclusion is mandatory for the achievement of ROI from any digital transformation initiative.
Global Digital Transformation Leader, SAP
Today’s healthcare management is driven by new and emerging technologies. More specifically what we call “Smart Health” is driven by AI and Machine Learning including Deep Machine Learning. These technologies are dynamically changing the Health IT environment at the federal and state level. Our presentation will address the role of these technologies in healthcare service delivery with an example of Opioid Crisis Management System developed by OST and its partners. We will speak about the Opioid Crisis affecting the Commonwealth and the Nation. There we will demonstrate our solution that goes beyond simple identification of patients or providers who may be abusing the system.
Far too often insider threat is overlooked by organizations even though the average cost of insider negligence is over 3.8 million dollars per breach. An organization in today’s climate simply cannot afford to ignore the potential threats that insiders can pose. In this fast paced presentation, we will walk through common strategies for mitigating and eliminating insider threat through of a combination of people, processes, and technologies.
Cyber Security Practice Lead
Infrastructure and Economic Development Delivery Center
Assistant Director of Information Technology
Public Safety Delivery Center
Author, Leading BRM Expert
Trupen Modi & Shaaz Nasir
Digital Transformation Executives
With so much information, some of it conflicting, this presentation will try to focus on the key elements of container architectures and how they can help CoPa simplify both new architectures as well as assist in modernizing existing ones. The presentation will keep the jargon to a minimum and provide several tangible examples of their use in large scale enterprises that are not Netflix or Google.
In 2019, Verizon’s Insider Threat Report joined the Data Breach Digest and Data Breach Investigations Report as an additional source of information for Cyber Security professionals looking to prevent breaches within their own organizations. This presentation focuses on the recommendations stemming from those reports, with a focus on those that are most relevant to cyber security professionals and those who could be considered high-value targets by attackers. Preventable challenges to forensic investigations are also covered.
As State Agencies continue to adopt more Internet of Things (IoT) and Edge of Network Applications, the importance of existing IT Closets and Server Rooms becomes even more critical for the daily operation of each agency. The attendee will learn about new products and application for these spaces and ways to improve the reliability of these spaces. In addition, the attendee will learn ways to improve the efficiency of the cooling and power systems to minimize costs.
Chief Technology Officer and Acting CIO
Conservation and Environment Delivery Center
Employment, Banking and Revenue Delivery Center
Health and Human Services Delivery Center
Governance is akin to Transformational Leadership – where optimal outcomes are shaped through strategically impactful decisions about overarching issues. In this engaging and insightful session we will consider how Governance and Management are different and the crucial nature of Governance in achieving sustainable Digital Transformation.
Government is changing. More and more leaders see customer experience (CX) as their north star. Whether it’s modernizing citizen-facing websites and digital services, integrating complex outreach campaigns across multiple systems of record, or increasing efficiency for the IT and digital teams who manage and author content at scale, these leaders are prioritizing experience design that puts people first. They share a vision of a modernized, customer-centric government creating the efficient, integrated digital experiences that everyone expects today. In this presentation, Jonathan will discuss:
Technical Director, Digital Government Solutions
So I have this production AngularJS on Java/Spring REST app. It’s getting a bit long in the tooth. I mean, how many Internet Dog Years ago was that? It would work better as a cloud-native app — faster to load, cheaper to run, more reliable, let them do all the maintenance work, HTTPS out of the box, all that good stuff. It would also be nice to have a fresher UI, but I can’t attack the whole thing at once. I’m going to start by moving the back end to the cloud, and only adjusting the UI as much as absolutely necessary. What does that mean? I could just lift and shift — run my Java server and my MySQL database on cloud boxes instead of local ones. That would be quick and easy and work fine — and gain me virtually nothing, except a really big EC2 bill. Yeah, forget that. Instead, I’m going to throw Java and Spring out the window, and rebuild it as a proper serverless app using AWS. Lambda behind API Gateway for the REST interface, CloudFront for distribution/SSL/CORS avoidance, RDS database, Cognito authentication, S3 for static Web content and generated file storage, SES for e-mails, SQS for, well, print jobs (but they have to stay Java; it’s a long story)… Bottom line, I’m going to switch the back end of a real and non-trivial app over to AWS lock, stock, and barrel. Live.
CTO & Director
Chariot Solutions, LLC
More and more, customers prefer to conduct business via digital channels. However, when it comes to their interactions with government organizations, the customer experience is still maturing. While much of the private sector has figured out ways to overcome common pain points such as redundant login prompts or disjointed portal navigation, the digital experience in the public sector still faces challenges. With citizens’ appetites for digital channels on the rise, and expectations for digital security continuing to grow, digital identity becomes more of a cornerstone for a successful digital transformation, by creating a seamless customer experience that can drive value for public sector organizations and for citizens. This presentation will review some of the state-of-the-art capabilities in digital identity practices that are enabling digital transformation, and discuss efforts that have been undertaken by organizations such as the National Institute of Standards and Technology (NIST) to establish guidance and to catalyze the marketplace by funding advanced pilot systems.
There is a fundamental shift in computing. It is as drastic as the transition from Mainframes to Client/Server Computing. Learn how to bridge the gap and move into the future.
EUC Technical Strategist
Nicholas Melnick, Jr.
Pennsylvania Liquor Control Board
Pennsylvania State Treasury
General Government Delivery Center
Angelo “Tony” Riddick
Director, Bureau of Information Technology and Chief Information Officer
United States Virgin Islands